SKU: 58765358985
2020 uppababy bassinet

2020 uppababy bassinet UPPAbaby

Sale price$19.94 Regular price$22.16
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Description

2020 uppababy bassinet UPPAbabyby UPPAbaby Babesta Pick Best Full Size Single Stroller for NYC Families Category: Full size strollers Single strollers Travel systems Birth to toddler strollers Certifications: GREENGUARD Gold JPMA Certified REACH certified leather Warranty: 3 year transferable The UPPAbaby Cruz V3 is a 26. 5 lb full size single stroller suitable from birth (with the included infant insert) to 50 lbs. Its fully reversible, lay flat seat, 4 position one hand recline,

by UPPAbaby  |  Babesta Pick — Best Full-Size Single Stroller for NYC Families

Category: Full-size strollers  |  Single strollers  |  Travel systems  |  Birth-to-toddler strollers

Certifications: GREENGUARD® Gold  |  JPMA Certified  |  REACH-certified leather

Warranty: 3-year transferable

The UPPAbaby Cruz V3 is a 26.5 lb full-size single stroller suitable from birth (with the included infant insert) to 50 lbs. Its fully reversible, lay-flat seat, 4-position one-hand recline, integrated foot barrier for carriage mode, and magnetic harness buckle make it one of the most genuinely newborn-ready full-size strollers on the market — no separate bassinet required for the first weeks. As NYC’s expert baby boutique, Babesta considers the Cruz V3 the sweet spot for families who want full-size quality and a premium push without the bulk of a modular platform stroller.

The Cruz V3 is the ideal pick for first-time parents expecting one child who want a stroller that works from the hospital through preschool, delivers a smooth ride on NYC sidewalks, and still folds compactly enough for a car trunk or elevator lobby. If you’re planning to expand to two or more children in a single stroller, consider the UPPAbaby Vista V3 instead.

 

Specifications

Stroller weight (frame + seat)

26.5 lbs

Frame weight only

17 lbs

Seat weight only

9.5 lbs

Unfolded dimensions

37.5″ L × 22.5″ W × 41.8″ H

Folded dimensions (with seat)

17.5″ L × 22.5″ W × 33″ H

Folded dimensions (without seat)

13.5″ L × 22.5″ W × 30″ H

Fold type

One-step trigger fold; footrest and bumper bar tuck in automatically; self-standing

Suitable from birth?

Yes — with included infant insert in lay-flat reclined seat + integrated foot barrier

Suitable without accessories?

From birth with infant insert; up to 50 lbs

Max child weight

50 lbs (approx. age 4–5)

Basket weight capacity

30 lbs — extra-large, easy-access

Seat orientation

Reversible: forward-facing or parent-facing

Seat recline positions

4 positions, one-hand adjustment; full lay-flat for sleep

Leg rest

Adjustable with one hand

Handlebar

Telescoping, one-hand height adjustment; REACH-certified leather grip

Suspension

Enhanced FlexRide™ — all-wheel, frame-integrated for smooth city ride

Tires

Never-flat polyurethane; front wheel lock with visual indicator; reflective accents for low-light visibility

Canopy

UPF 50+ water-repellent; integrated sun shield; zip-out extension; mesh ventilation panels

Harness

5-point with magnetic buckle; infant-to-toddler tapered fit; no-rethread adjustment

Frame material

Durable aluminum; painted finish

Seat fabric

100% polyester; GREENGUARD® Gold certified; premium fabrics with leather details

Certifications

GREENGUARD® Gold; JPMA certified; REACH-certified leather

Warranty

3-year transferable

Included in box

Stroller, infant insert, bug shield, rain shield

 

Best For / Not For

Best For: First-time parents planning on one child, families who want a full-size premium push without a modular platform, parents building a UPPAbaby travel system with the Mesa or Aria infant car seat, elevator-building NYC residents, and anyone who needs a newborn-ready stroller without buying a separate bassinet. Also strong for parents who walk long distances daily and need a stroller that handles NYC sidewalks and park terrain comfortably.

Not For: Families planning to convert to a double stroller (choose the Vista V3 instead), parents in walkup buildings who need a carry-up stroller (the Joolz Aer2 is better for that), or parents who need an airplane-overhead-bin stroller. At 26.5 lbs it is a daily city stroller, not a travel stroller.

Available Colors & Pricing

Colors

Jake (black), Callum (blue), Greyson (charcoal), Evelyn, Julian, Owen, Savannah (white/grey), Ada — all $899.99

Frame options

Graphite or Carbon (matte) — matched per colorway

Availability

Most colors in stock at Babesta; allow 2–3 weeks for order fulfillment

 

Is it suitable for my baby's age?

Newborn (0–3 months)

Yes — seat reclines fully flat with included infant insert and integrated foot barrier for carriage mode. No separate bassinet required for newborn use (though the V3 Bassinet is available separately for maximum lie-flat comfort).

Infant (3–12 months)

Yes — seat reclined or semi-reclined, infant insert still in use, compatible with Mesa or Aria infant car seat for travel system use.

Toddler (1–4 years)

Yes — forward or parent-facing, 4-position one-hand recline, adjustable leg rest, magnetic harness, up to 50 lbs.

 

Is it good for NYC / city use?

Yes — the Cruz V3 is one of Babesta’s strongest recommendations for NYC parents who stroll daily. The Enhanced FlexRide suspension handles cracked sidewalks and dropped curbs better than most full-size strollers, and the never-flat tires mean no emergency trips to get a flat fixed mid-walk. The one-step fold is quick and intuitive; the footrest and bumper bar tuck in automatically so there are no extra steps when you’re managing a baby and a cab door at the same time.

The 22.5″ width is notably narrower than the Vista V3 (25.7″), which matters in NYC: restaurant aisles, elevator doors, and narrow hallway entries are all more manageable. The 30 lb basket is best-in-class for a single stroller and handles a full grocery bag without issue.

NYC note: The Cruz V3 folds compactly and self-stands, but it is not a subway-carry stroller. It works best for families with a car, a building elevator, or a ground-floor entrance. For subway-heavy days, many Cruz V3 families pair it with a lightweight like the Joolz Aer2.

 

Quick Comparison: Cruz V3 vs. Key Alternatives

Feature

Cruz V3

Vista V3

Joolz Aer2

Dragonfly

Weight

26.5 lbs

27.6 lbs

14.3 lbs

With seat 21.8 lbs; with bassinet 23.1lbs

Basket capacity

30 lbs

30 lbs

17.6 lbs

22 lbs; rear pocket 5lbs

Newborn-ready (no extra purchase)

Yes — incl. infant insert

No

Yes — incl. baby net

Yes when purchased with bassinet

Converts to double

No

Yes

No

No

Subway/walkup friendly

Manageable

Harder

Best in class

Good

 

Car Seat Compatibility

No adapter needed

UPPAbaby Mesa, UPPAbaby Aria

Adapter required (sold separately)

Clek, Cybex, Bugaboo x Nuna

Bassinet compatible?

Yes — UPPAbaby Cruz V3 Bassinet attaches directly; sold separately

 

What’s Included

       UPPAbaby Cruz V3 stroller frame

       Full-size reversible toddler seat with lay-flat recline

       Infant insert (for newborn use from birth)

       Bug shield

       Rain shield

       3-year transferable warranty

 

Optional Add-Ons Available at Babesta

       UPPAbaby Cruz V3 Bassinet — for full lie-flat newborn use; attaches directly without adapters (strongly recommended for 0–3 months)

       UPPAbaby Mesa Infant Car Seat — clicks in without adapters for instant travel system

       UPPAbaby Aria Infant Car Seat — clicks in without adapters

       Car seat adapters for Clek, Cybex, Bugaboo x Nuna, Chicco, Maxi-Cosi, Peg Perego (sold separately per brand)

       PiggyBack® Ride-Along Board — for an older sibling standing at the back

       Cozy Ganoosh — footmuff/sleeping bag for cold NYC winters

       Cup holder and parent organizer accessories

 

Babesta Pick — Why We Carry It

The Cruz V3 solves a problem that a lot of NYC first-time parents don’t anticipate: the other premium single strollers in this price range either require you to buy a separate bassinet for newborn use, or they’re so light that the ride quality suffers on cracked sidewalks. The Cruz V3 does neither. The included infant insert plus the lay-flat seat means you genuinely can take it home from the hospital. The FlexRide suspension means the push is smooth enough that you’ll want to keep strolling — which in NYC, where parents walk miles a day, is not a small thing.

We’ve also found that the magnetic harness buckle is one of those features that sounds like marketing until you’ve wrestled a squirming 18-month-old into a conventional buckle in the rain outside a restaurant. After that, you will never want a non-magnetic buckle again.

The one trade-off we are honest about: if there’s any chance you’ll want a double stroller, the Cruz V3 cannot convert. In that case, the Vista V3 at the same $899.99 price is the smarter long-term investment. But for the family that is confident in one child and wants the best single full-size stroller in the UPPAbaby lineup, the Cruz V3 is it.

 

Babesta Services on This Purchase

When you buy the Cruz V3 from Babesta, you get:

       Free in-store assembly and full stroller demo — we walk you through every fold, recline, and harness adjustment

       Home delivery below Canal Street NYC (assembled) and same-day courier delivery in NYC/Brooklyn (unassembled)

       Hold it until you’re ready — buy now, take delivery when baby arrives, no rush

       Price match guarantee — found it cheaper? We’ll match it

       Registry support — add the Cruz V3 and compatible accessories to your Babesta registry with expert guidance

 

Frequently Asked Questions

Can I use this stroller from birth without buying a bassinet?

Yes — the Cruz V3 is one of the only full-size strollers at this price point that is genuinely newborn-ready out of the box. The included infant insert, combined with the seat’s full lay-flat recline and integrated foot barrier, creates a carriage-mode position suitable from day one. That said, Babesta does recommend the separately sold UPPAbaby Cruz Bassinet for the first 3 months if you want true lie-flat comfort and a fully enclosed sleep environment.

What is the difference between the Cruz V3 and the Vista V3?

Both share the same FlexRide suspension, magnetic harness, canopy quality, and 30 lb basket. The key differences: the Cruz V3 is a single-only stroller (it cannot convert to a double), is 2 lbs lighter (26.5 vs. 27.6 lbs), and is 2.9″ narrower (22.8″ vs. 25.7″). The Vista V3 can expand to a double or triple stroller with accessories. If you might have a second child, choose the Vista V3. If you’re confident in one child and want a slightly lighter, narrower, more streamlined stroller, choose the Cruz V3. Babesta’s team can walk you through this decision in person.

Which infant car seats are compatible without adapters?

The UPPAbaby Mesa and UPPAbaby Aria click directly onto the Cruz V3 frame with no adapters needed, creating a seamless travel system. For Clek, Cybex, Bugaboo x Nuna, Chicco, Maxi-Cosi, and Peg Perego, brand-specific adapters are sold separately. Ask the Babesta team for the right adapter for your car seat brand.

Does the bassinet come included?

No — the UPPAbaby V3 Bassinet is sold separately. It attaches directly to the Cruz V3 frame without adapters. Babesta recommends it for the first 3 months, particularly for parents who want a dedicated sleep-safe lie-flat environment for their newborn.

Is it good for Central Park and outdoor walks?

Yes — the FlexRide suspension and never-flat tires handle grass, gravel, and mixed terrain well for everyday park use. The Cruz V3 is not a jogging stroller. For trail or beach use, stick to paved or packed surfaces.

Can I try it in person?

Yes — the Cruz V3 is on the floor at Babesta Tribeca, 56 Warren Street. Our team will walk you through the fold, the infant insert setup, the recline positions, and — if relevant — the side-by-side difference with the Vista V3 so you can decide between them confidently.

Can I put this on my baby registry?

Yes — the Cruz V3 is a top registry pick at Babesta. A Babesta registry comes with exclusive perks and services, and our team can advise on which accessories to register for from day one versus which ones to wait on based on your lifestyle.

Does it fit through a standard NYC doorway?

Yes — at 22.8″ wide, the Cruz V3 passes through standard 28″–32″ interior doorways, elevator doors, and most restaurant and retail aisles without issue. It is one of the narrower full-size strollers in its class.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 58765358985

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4.4 ★★★★★
Based on 7 reviews
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Product Reviews
L
Verified Purchase
Leslie L.
Los Angeles, US
★★★★★ 5
This really sucks!
This vacuum is awesome. It is replacing my old Shark which finally could not connect to the WiFi anymore. This has stronger suction power, even on just the standard power, not even turned to turbo. The little tower on top of it prevents it from going under only a few items in my home. But it is nice that it doesn’t bang into walls to turn around. It comes up to an item, slows down and then turns. I did have to set up two no go zones, which is very easy to do once I figured it out on the app. Because it got stuck up under my headboard one time so I made that a no go zone. Our bed sits very low to the ground with only about 3 inches so you can’t really get under it. I like the bag dump system versus the old vacuum I had which you just pushed the button and all the dust went into the trashcan blowing half of it up in your face at the same time. So this is very nice. I have had this a few weeks now and I did look at a YouTube video on how to navigate the app. It does so much more than my old vacuum did and it really is nice. The noise is not any louder than the other one. This one stays longer to empty on the base because it also has a little cutter that cuts the hair out of the roller. This is great because of dog hair that would continually get trapped on my old vacuum. I think this vacuum is well worth the money which some of the others were so much more expensive. Battery life seems to be about right for the amount of time that it vacuums and then of course it goes to recharge and comes back out to finish the job. The mapping is awesome and is very detailed, and you can even see where the vacuum is on the map and watch it moving if it is rolling at the time. This comes in very helpful if it is stuck somewhere. I definitely recommend this vacuum. We named her Berta for the maid on “Two and a Half Men”.
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Reviewed in the United States on July 3, 2025
C
Verified Purchase
C H
Port Orchard, US
★★★★★ 1
Eufy: Never Again
It is jaw-droppingly astonishing how AWFUL this thing is. I can deal with all the little problems: I have to pick up cords and small objects. It gets caught on random things and shuts down. It needs some creepy data-harvesting app that does nothing you couldn't do with a TV remote. I can live with all of this. Well, I'd like a robovac that doesn't need an app, because WHY do you need an app? It's pointless. But that's the way this world is, so I guess I have to deal with it. But what I can't handle is how BASIC FUNCTIONALITY does not work. It CANNOT KEEP A SCHEDULE! I have a very simple schedule: run every day at 10am. This device is completely and totally incapable of handling such a basic and simple task. Just run once a day, every day. I can worry about everything else. HOW DO YOU MESS UP A CLOCK? It forgets its ONE JOB every single week. I have to go back into the stupid app, re-set the schedule, probably re-set the map because it invented some new horrible map from the bizarro world because it randomly decided my house was actually NOT my house and it needed to re-establish what's up and what's down, and it got all of that wrong, so we have to go through the mapping process again. And that's if I'm lucky. Sometimes it decides to forget the wifi password (WHY DOES IT NEED WIFI????????) so I have to reconnect that too! And THIS IS EVERY WEEK! THIS IS BASIC FUNCTIONALITY! JUST! RUN! THE! PROGRAM! OH! MY! GOD! You had it right the first time! JUST DO THAT!!!!!!!! Alarm clocks have been doing this for 100 years now. Even before electricity, people could set alarms using candles or sand. How does an ELECTRONIC DEVICE with INTERNET ACCESS fail to know it's 10am and time to run? WHAT ARE YOU EVEN DOING? Normally I think people who type in all caps are crazy. But I am SO SO MAD I CANNOT TYPE NORMALLY. IT'S A CLOCK. LITERALLY JUST LOOK AT THE CLOCK. IT'S NOT DIFFICULT. LOOK. AT. THE. CLOCK. STOP. FORGETTING. MY. SCHEDULE. I don't know why I have bought 4 eufy robovacs. The first one was alright. It was one of their "dumb" vacuums that just bumps into walls. It eventually broke and they stopped selling the parts to fix it, so I bought a "new" (identical but more expensive) model which also eventually broke and they REFUSED to sell me the parts to fix it when it broke. So I bought one of these "smart" ones and it did this thing I'm describing here: forgot, EVERY WEEK, that it is just supposed to run once a day. IT'S NOT HARD. JUST RUN THE PROGRAM! So I wrote a 1 star review and they offered me a refund if I shipped it back in the original packaging. I threw that away so obviously that was not an option. So me in all of my abundant intelligence bought another, thinking it would be better. NOPE. THIS ONE DOES THE SAME THING! That's TWO entirely separate models, which are wholly incapable of ACTUALLY DOING THEIR ONE JOB IN THE WORLD. I should mention that the "dumb" models also had a nasty habit of running randomly at 3am and waking me up in a panic. I guess that should have been my first tip-off that this "tech" company cannot understand the single most basic technology of all of human history: time-keeping. So with 4 eufys under my belt I am extremely, EXTREMELY confident in my decision. Eufy: never again. I will not make this mistake again. I will scream it from the rooftops if I have to. I will tell all my friends. I will write it in the reviews. Never EVER buy eufy. Their vacuums cannot even do their ONE JOB. HOW HARD IS IT????
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Reviewed in the United States on February 2, 2026
G
Verified Purchase
Gambitzilla
Chelsea, US
★★★★★ 5
Absolutely love Spazz!
I just received my robovac this afternoon, and let me tell ya: I already absolutely love it. I have named him Spazz, since the first time using him, he went in all sorts of seemingly random directions and was completely aggressive with ANYthing in his way. I'm talking full - bore, ram into it and push it. Then, as I realized, he was simply mapping his parameters and once he learned them (which didn't take long) he just did his thing and went right back to the charging station and rested. Here is my feedback: 1. I had a little trouble with the app. I tried logging in several different times with several different passwords and I kept getting a very cryptic message, that wasn't even complete! Just a quick flash on my screen and I cannot for the life of me tell you HOW I ended up finally logging in. But I did and will never log out. Ever. Just in case. 2. It took me a few tries (before I came to the conclusion that it was my error not the machine) to get Spazz to connect to the app. Little did I know that since the power station (some like it hot) is positioned relatively close to the Internet router already, I did not need to find it, but simply press the start/home buttons at the same time to reset the wifi and then connect to the app via bluetooth. 3. I am assuming Bluetooth always needs to be on in order to control Spazz, but at night when my phone is charging I'll turn it off and turn it back on in the morning. Not sure I like the idea of always having Bluetooth running since it is a battery drainer. 4. I also am not a fan of allowing ANY thing to use my location, except GPS, but alas, if I want to control Spazz remotely (this unit did not come with a remote, btw) I am at the mercy of this requirement. I also have outdoor cameras by the same company, so they know my location already anyway I suppose. 5. I like the suction Spazz has: he even picked up a sock that my boyfriend lacksidasically left on the floor. Which caused a red flashing error and the voice on the charging port yelled at me saying to clean the roller brush. So I flipped Spazz over and lo and behold, there was a sock halfway in and halfway out of the roller brush. Pulled it out and good as new. So, suction is AMAZING. 6. Speaking of suction, he does a great job of getting up dog hair. I have 2 dogs, one with very thin hair and the other with a wiry undercoat and it is all gone within the cleaning time. 7. And touching on that aspect, it really doesn't take THAT long. Yes, it takes longer than I do BUT I also do not go in any kind of pattern like Spazz NOR do I go over the same area more than once. In essence, he is cleaning my floors better than I do and I'm kinda ticked about it. 8. The fact that I can control how much suction he has using the app is great. Even though he features a BoostIQ, changing the suction depending on the material, I still like that I can get a more thorough cleaning using MAX. Does it use more battery? Yes. Does it clean more? Perhaps. Does it make me FEEL like it's cleaning more? Absolutely. 9. The mapping accuracy is indeed, well, accurate. I moved him upstairs to do my two bedrooms and the hallway and at first he was like, 'uhhhh I haven't been here yet. What's going on? Where am I? Who are you?!' but then he settled down and mapped out the areas just fine and went along his merry way. 10. I have to de-snag him from cords every once in awhile and give him a little nudge transitioning from the downstairs hallway to the bathroom, but honestly once he learns his map, he avoids such obstacles and has even figured out how to get over the hump from the threshold in the bathroom. Basically lifts up and scales it like he's climbing Mt. Everest, which to him, may seem like it. 11. I like the fact that he empties himself and any hair caught on the brush is quickly razored away when he goes home. Yes it's a bit noisy but it's only for a minute and I'll take that over needing to manually pull hair out like I have to in my regular vacuum. Not getting my hands all gross is a huge plus. And it really doesn't seem like there is anything tangled in it anyway. I have long hair but I'm pretty adamant about getting it thrown away even though I know there's some strands about. 12. Spazz's functionality is top - notch. Nothing has gone wrong, other than the few things with the app connection and the wayward sock incident, as it is now known as. 13. The dogs do not seem to be bothered by him at all, just curious as to what this new thing is in their space and my male quickly dis-trusted Spazz to NOT suck up his favourite bone so he snaggled it up and went to another room. My female watched Spazz very intently, just in case he may actually have legs and feet and scurry away. Thankfully she did not try to bite him like she does with my regular vacuum! 14. I have a robot trash can (motion sensour) in my kitchen and Spazz knocked into it while mapping and I told him 'that is another robot. There better not be any interaction between the two of you and don't even think about communicating.' Only time will tell what transpires between them. If we don't turn up for awhile, do a wellness check. If there's a putrid odour, but the floors are clean and the garbage has been taken out, just know humanity has lost. For everyone complaining it is not immediately perfect right out the box: there IS a manual on line. Read it. Study it. Learn it. Embrace it. If you cannot find the time to actually READ something, watch a video since most people believe that because you watched a 3 minute video, you're automatically brilliant and know everything about it. It will never be perfect in any way, shape or form. Remember, computers are only as smart as the person using them. Take some time to get to know your machine and HAVE PATIENCE!!
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Reviewed in the United States on November 1, 2024
J
Verified Purchase
Jens Haselhuhn
Battle Creek, US
★★★★★ 4
Review after a year of use
So i had this Vacuum for a little over a year, and i am happy with it, but in the past couple of months some issues showed up / or where kind of present the whole time because of how it works... - Its gonna find everything, and its gonna eat everything: Cables on Floors in general, behind couches, or behind sideboards, corners of lightweight carpets - gonna get stuck in the brush or robot looses contact to the floor with wheels (f.e. behind media sideboards)...you have to make sure nothing is on the floors where it could get stuck, even shoes are sometimes difficult for it. - Under Couch issue (all the time issue): the Lidar Sensor is on top of the robot (highest point) If you have a couch where the fabric underneath hangs a little down, the robot goes there but gets stuck because the Lidar sensor cant see anything, because the fabric hangs down on it. And im not talking ripped fabric - its just bulging down a little but thats enough in my case to cover the Sensor and its just sitting down there - spinning and turning, until i get under the couch and push the fabric up a little... - Battery Runtime (all the time issue): I have aprox. 1400sqft living space under AC - it needs up to 1-2 battery charges on "standard mode" to clean all floors 1x. - Corner or Edge Cleaning brush (showed up after aprox 11 months): starts to squeak sometimes really loud. Since i changed them regularly as recommended, i made sure its always clean beneath the brush and the mount, so no hair or any other debris down there. - It has problems with sliding doors (all the time issue): scans trough the doors and wants do go there but cant of course. You have to go into the app and draw a line close to sliding doors so it doesn't try to go there.... - Biggest inconvenience (showed up after 12 months): it happens to me almost every time after a clean, It drives back onto the base station - and it feels like the charging Pins either on the base or on the robot, lose contact, and the robot just discharges and next time you want to use it (f.e next day), its Batteries are empty, and you have to try turn it back on (with empty batteries) and wait for it to charge up. i cleaned both pins on the base station and the contact surfaces on the robot (no, no protective plastic strips on pins or contacts) but it doesn't really seem to help. - Sometimes the app / Robot looses Maps (sporadically): The first thing is a mapping. Robot drives around and scans the whole area - splits the map into different rooms. You can adjust this Rooms and "No go zones" via the app. Sometimes those maps inside the app go "bye bye" and you have to do it all over again. Other than that its a very nice robot and it does its thing.
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Reviewed in the United States on December 14, 2025
A
Verified Purchase
Aubastew
Phoenix, US
★★★★★ 2
App/Vacuum Loses maps after 3 months of use.
I'm hoping someone from Eufy is monitoring these reviews. We love...loved our Eufy. It works great. The mapping and map editing is so nice to be able to program the vacuum to clean different rooms each day. We love the self cleaning system that empties the Eufy after each use. We owned a Roomba a few years ago with the self empty option and it never worked. We had it replaced by Roomba twice and it still never worked. This one works exceptionally well. BUT here we are 3 months later and the app is losing the map. nearly every day, the system has to re-map our entire space. Yesterday, it had no map and went down the stairs. The unit is supposed to have a sensor to prevent it from going where there are drop offs but apparently this issue with the mapping is also showing up in the unit being unable to stay in the cleaning area. I'm hoping that someone from Eufy will reach out to help. Thanks,
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Reviewed in the United States on May 12, 2026

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