★★★★★ 5
A blessing for “unforgiving” flooring
We bought an 1800s home that was 90% hardwood, but the previous owner made the decision to tear out the hardwood in the kitchen. Unfortunately for us, the flooring we picked to replace it was what I call a very unforgiving. I didn’t realize it until it was too late, but it shows every speck of dust and every muddy paw print. With two dogs, my floors looked like they had not been cleaned in years, but it was being mopped on a daily basis.
Enter the Narwal. I’ve included a photo of what the floor looks like today post-clean on a typical winter day in the north (dogs and people running in and out, tracking and mud and snow everywhere). Look at it! It has a shine! In an hour, it will be dull again from the dogs’ next foray into the snowy yard, but right now…glorious! But the best thing is, I no longer care about the dogs tracking up the floor. I can just run the Narwal again. No real extra labor on my part (other than occasionally needing to fill the water container).
I want to add a couple of points that I find interesting or that I think people might want to know to make their decision.
Both the roller and the side sweeper brushes are meant to prevent hair from getting wound around them. So far I have found this to be true. You can see the videos the manufacturer has provided that show how this works, so I won’t bother to explain it, just point out that I’ve found it does work. I haven’t had to cut any hair out of the roller since I’ve gotten it, and that was previously a weekly thing.
It does not self empty after vacuuming. However, it compresses the hair and dirt to take up less space. So while I was emptying my big self-emptying canister (on my Shark) about once a month before, I’ve only actually emptied this smaller dust bin once every one to two weeks. Initially, I was worried that this meant it wasn’t picking up as much debris and hair, but upon review, I discovered the compression factor they describe. You also have the option of using dust collection bags that you can take out and dispose of. To be more environmentally friendly, I have not chosen that option, but for people that may have issues with dust, I’m glad it is an option.
It self-cleans and dries the mop pads quite well. I did pick up replacements so that I could wash them, but I’ve needed to wash them with far less frequency than I expected. When I do pull them off to wash, I don’t notice any odor like I was expecting.
The mop water is used to both clean the floor and wash the mop pads. I think the majority of the water usage is to clean the pads, however. So you will need to refill that every 2 to 3 mops probably depending on how big your house is. You can use it with or without Narwal cleaner - do not use other cleaners, or you risk the device dying or messing up your floors due to over foaming.
My one tip is to use any leftover mop cleaner you may have from your regular mopping, and add a capful into the dirty water bin after you empty and rinse it each time. Because if you do not empty that out every day, the stagnant water WILL be stinky. A little scented floor cleaner has seemed to improve that dramatically for me.
Is it expensive? Yes. Is it worth it? RESOUNDINGLY yes. I no longer have to kill myself to have clean floors. And that is the best gift to give myself.
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Reviewed in the United States on December 15, 2025
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